Privacy Policy

Last Updated: September 1, 2026

StoriVault is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you use the StoriVault platform, including our LifeBook storytelling application and PhotoRevival photo restoration service.

By using StoriVault, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create a StoriVault account, we collect information including your name, email address, password, and account preferences. This information is necessary to create and manage your account.

1.2 Content You Provide

You may upload or create content using StoriVault, such as personal stories, memoir content, photographs, captions, and notes. All of this content remains owned by you. StoriVault does not claim ownership of user-generated content and uses it only to provide the services you request.

1.3 Technical Information

We automatically collect certain technical information when you use StoriVault, including your IP address, browser type, device information, usage data, and cookies or analytics data. This information helps us improve the service, diagnose technical issues, and understand how users interact with the platform.

2. How We Use Your Information

StoriVault uses the information we collect for the following purposes:

  • To create and manage user accounts
  • To generate and store user stories
  • To process uploaded photos and files
  • To improve the StoriVault platform and services
  • To provide customer support and respond to inquiries
  • To communicate important updates and announcements
  • To maintain platform security and prevent misuse

Important: StoriVault does not sell your personal content or information to third parties.

3. User Content Ownership

You retain full ownership of the stories, photos, and content you upload or create using StoriVault. StoriVault does not claim ownership of user-generated content.

The platform only processes content for the purpose of providing services such as story generation, photo restoration, or file storage. You may download, modify, or delete your content at any time.

4. Data Security

StoriVault takes data security seriously. We implement reasonable security measures to protect your information, including:

  • Secure login systems with encrypted authentication
  • Encrypted data storage for sensitive information
  • Protected servers with restricted access
  • Regular security audits and updates
  • Compliance with industry security standards

While we use reasonable security measures, no online system is completely immune to security risks. We cannot guarantee absolute security, but we are committed to protecting your data.

5. Data Storage

Your account information and content are stored in secure cloud storage. We maintain backups for reliability and to prevent data loss.

You may delete your content or account at any time. When you delete content, it is removed from active systems. However, deleted content may remain in our backup systems temporarily before permanent removal, which may take up to 30 days.

6. Sharing Information

StoriVault does not sell, rent, or trade your personal data. Information may only be shared in limited circumstances:

  • With trusted service providers who help operate the platform (subject to confidentiality agreements)
  • When required by law or legal process
  • To protect the security or integrity of the StoriVault platform
  • With your explicit consent

7. Cookies and Analytics

StoriVault may use cookies and analytics tools to understand how users interact with the platform. This helps us:

  • Improve platform performance and stability
  • Understand which features are most valuable to users
  • Enhance the overall user experience
  • Troubleshoot technical issues

You may adjust your browser settings to manage or disable cookies at any time.

8. Children's Privacy

StoriVault may include content about children, such as in ClassBook, where teachers and parents create annual school year memories. However, accounts should be created and managed by adults or guardians.

  • The platform is intended for users age 18+ to create accounts
  • Parents and guardians may manage content created about children in their care
  • We do not knowingly collect personal information directly from children

9. Your Rights

As a StoriVault user, you have the right to:

  • Access your account information and content
  • Update your account details at any time
  • Download your content in a portable format
  • Delete your account and associated content
  • Request clarification about how your data is used

Deleting your account removes your information from active systems. However, content may remain in backup systems temporarily before permanent deletion.

10. Policy Updates

StoriVault may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When updates occur, the revised policy will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions about this Privacy Policy, your personal data, or our privacy practices, please contact us:

privacy@storivault.com

We'll respond to your inquiry within 10 business days.